FOUR DECADES OF EXPERIENCE

With 40 years of furniture installation experience, Service West has consistently been at the forefront of workplace evolution. Today, those skills and perspectives are even more critical, as clients must address changing and evolving workplace needs and space requirements and do so quickly and efficiently. We play an active role in making your reimagined space a reality and incorporating styles that leverage technological and ergonomic advancements, and make way for innovative approaches to collaboration, safe interaction, and productivity. From office modular systems and agile working models to adaptable hospital rooms and hotel ancillary products, we’ve seen it all and we’ve installed it all.

A TRUSTED PARTNER TO DEALERS AND MANUFACTURERS

Furniture dealers choose to work with Service West because they know what we stand for: quality, professionalism, execution, integrity and clear communication. We feel a great sense of responsibility in representing our dealer partners onsite, and we go the distance to exceed their expectations and those of their clients. To deliver on this promise, we assign a dedicated field project manager (FPM) to every project. The FPM coordinates directly between the dealer and installation team to provide daily project updates, communicate all issues, and mitigate potential delays and complications.

CAPABLE OF HANDLING ANY PROJECT - LARGE OR SMALL

We have the resources and expertise to take on any project. From one-person jobs to multi-week engagements with 30-plus person shifts, we’ve completed almost every type of commercial furniture installation and reconfiguration assignment imaginable. In the past three years alone, we’ve completed more than 12,000 projects. Clients have ranged from Fortune 500 firms to growing startups, and our work has included installations for full-scale renovations, interior redesigns, and office relocations. And with ample installers on hand, we can scale quickly and efficiently. Our team has been certified and trained to always take a “safety-first” approach, including new delivery and installation protocols in the COVID-19 environment.

SEAMLESS PLANNING AND PROJECT MANAGEMENT

The key benefit of our four decades of installation experience is we’ve perfected our processes (and tools). At Service West, we’ve developed a best-practice approach to planning and project management that leverages proprietary technology solutions to enhance collaboration and communication, streamline activities and provide our partners with value, assurance and peace of mind.

Here’s a quick snapshot of how we work:

• After initiating projects with  OrderWorks™, an all-in-one platform for quotes and invoicing, we assign a lead and install team to initiate planning and pre-punch activities.
• Once the project is running, our team uses PlanGrid software to communicate with the client in real-time, providing daily job photographs, project updates and information on assigned tasks.
• Throughout the process, our DeliveryWorks™ tool automatically reconciles received products against ordered inventory – saving time and ensuring accuracy.